Privacy Policy

We consider consent, data privacy, and transparency a top priority. Bringing the power to control personal information that we store into the hands of you, the user, is an important pillar in building a service and community like skymato.

 

GENERAL INFORMATION

https://www.skymato.com is fully owned by Skymato Travel Portal (hereby “skymato“).

Skymato recognize that privacy is important and we are committed to protecting your privacy rights. We use the information we collect about you to improve the content of skymato and to provide a more personalized experience. We may also use it to periodically inform you about changes on our Websites and new products and services. We do not sell, trade or rent your personal information to others.

If you have any questions about this Policy, please feel free to contact us.

By using the Service, you consent to the collection and use of your personal information as outlined in this Policy. As this Policy may be amended from time to time, you should visit this page periodically to review any changes to the Policy. Through your continued use of the Website after changes are made to the Policy, you accept the Policy as modified.

 

INFORMATION WE COLLECT AND HOW WE USE IT

In General: We collect, store and use different kinds of information about you. This may include personal information that can identify you, including your first and last name, telephone number, postal and email addresses. We may also request information about your travel plans, style, and preferences. You can choose not to provide information to us but, in general, some information about you is required in order for you to receive relevant offerings from Skymato and its partners.

We also use your name, email address and other information on our system to notify you of new product releases, service notifications, events, and to solicit your feedback and input. We may also use your information, or a portion thereof, to send you marketing materials and/or skymato newsletters or other information, unless you notify us that you do not wish to receive such materials. Please contact us to request that you not be sent any or all of such information.

Activity Information: In order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing the Website such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time. By using the Service, you consent to our retaining all of your Activity Information.

IP Address: An Internet Protocol (IP) address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. We may retain your IP address in order to help us diagnose problems with our servers, to administer our Website, to help identify you, to gather broad anonymous demographic information (such as the number of visitors from a geographic area), to enforce compliance with the Website terms and conditions, or otherwise in order to protect our services, sites, customers, or others.

Log information: When you use the Service, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications: When you send email or other communication to skymato, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Affiliated sites: We offer products and services in connection with other websites. The affiliated websites may have different privacy practices and we encourage you to read their privacy policies. We are not responsible for the use of that information on those sites.

 

USE OF COOKIES

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  1. Authentication – we use cookies to identify you when you visit our website and as you navigate our website
  2. Advertising – we use cookies [to help us to display advertisements that will be relevant to you
  3. Analysis – we use cookies to help us to analyze the use and performance of our website

 

HOW WE USE YOUR INFORMATION

Skymato uses the information we collect about you for the following general purposes: to communicate with you in general, including to provide information about skymato and invitations from skymato community; to respond to your questions and comments; to measure interest in and improve upon our services and Website; to notify you about special offers and products or services available from us or our affiliates that may be of interest to you; to develop new services, to otherwise customize your experience, including customizing the ads shown to you; to solicit information from you, including through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

 

HOW YOU CAN ACCESS YOUR INFORMATION

To access the information, you gave us through the Skymato website please contact us.

 

YOUR CHOICES WITH RESPECT TO THE COLLECTION AND USE OF YOUR INFORMATION

  • As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on our Website.
  • Skymato wants to make it easy for you to take advantage of travel-related opportunities on our Website. One way we do this is by sending you email messages that contain information about your apparent travel-related interests. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from skymato, you will not be able to access portions of our site.

 

HOW WE PROTECT YOUR INFORMATION

We want you to feel confident about using skymato, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

 

CHILDREN’S PRIVACY

Skymato is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

 

EXTERNAL LINKS

If any part of the Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

 

VISITING OUR WEBSITE FROM OUTSIDE THE UNITED ARAB EMIRATES

If you are visiting our Website from outside the United Arab Emirates, please be aware that your information may be transferred to, stored, and processed in the United Arab Emirates where our servers are located and our central database is operated. The data protection and other laws of the United Arab Emirates and other countries might not be as comprehensive as those in your country, but please be assured that skymato does take steps pursuant to laws in the United Arab Emirates to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

 

MAINTENANCE OF PERSONAL INFORMATION

If you believe any of your information is incorrect or needs updating, please let us know by contacting us. skymato will use reasonable efforts to correct your information and our records upon verification of the requested change. If you no longer wish to receive email notifications from skymato please let us know by contacting us. In the text of your email or letter specify which notifications you no longer wish to receive and provide your exact name, email address and/or address so that we can do our best to ensure that you stop receiving the notifications that you no longer wish to receive. After such a request is received, skymato will use reasonable efforts to refrain from including you when sending such notifications to skymato users.

We maintain procedures for you to review the information that we collect about you.

 

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to skymato employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

However, please note that no data transmission over the Internet can be guaranteed to be 100% secure, skymato cannot ensure or warrant the security of any information that you voluntarily give.

 

ACCESSING AND UPDATING PERSONAL INFORMATION

When you use the Services, we provide you with access to your personal information and we allow you to either correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

 

WEBSITE AREAS BEYOND SKYMATO’S CONTROL

Third party links, co-brand relationships and public forums – In an attempt to provide increased value to our visitors, skymato may choose various third-party websites to link to, link from, and frame within, the Website. skymato also may participate in co-branding and other relationships to offer e-commerce and other services and features to its users. However, even if the third party is affiliated with skymato, we have no control over these linked sites, each of who have separate privacy and data collection practices independent of skymato. We have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites. Please make sure you are comfortable with the privacy practices of every site you visit before providing the site with your personal information. These linked sites are only for your convenience and you therefore access them at your own risk.

We also may make forums and message boards available to you on the Website. Please remember that we cannot control the information that is shared by users and that anything you voluntarily provide in any public area of the Internet will be publicly available to other visitors on that web site and potentially to other third parties. Please note that you should always exercise caution when deciding to publicly disclose any of your personal information in these and similar areas.

 

ENFORCEMENT

Skymato’s regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Skymato’s treatment of personal information by contacting us.

When we receive formal written complaints at this address, it is Skymato’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between skymato and an individual.

 

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

  • Access and Porting: You can access of your information by contact us.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
  • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  • Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

 

CHANGES TO THIS POLICY

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the bottom of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

 

SKYMATO TERMS AND CONDITIONS

A complete statement of our Terms and Conditions are expressly incorporated into this Policy by this reference.

 

YOUR CONSENT

By using the Website, you consent to the collection and use of information by skymato as set forth in this Policy. If we decide to change our Policy, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances we disclose it. Continued access or use of the Website shall constitute your express acceptance of any modifications to this Policy.